How JobioGo handles your information.
This Privacy Policy explains what information JobioGo collects, how it is used, when it may be shared, and the choices available to you when using the JobioGo website and iOS app.
1. Information we collect
Depending on how you use JobioGo, we may collect and process the following categories of information:
- Account information such as your email address, authentication identifiers, and basic sign-in details.
- Profile information you choose to add, including your name, title, location, skills, experience, education, languages, projects, certificates, and other job-search preferences.
- In-app activity such as jobs you view, save, apply to, or mark in a particular status.
- Subscription and purchase status related to premium access, including restore-purchase events and entitlement status processed through Apple and our subscription infrastructure.
- Contact information and message content submitted through forms on the JobioGo website.
- Technical information required to operate the service, such as device and app context, request metadata, and service logs generated by our infrastructure providers.
- Notification preferences if you choose to enable reminders and alerts.
2. How we use your information
We use information collected through JobioGo to:
- Create and secure your account.
- Store and sync profile information and your saved or applied job workflow.
- Generate job relevance, fit-related product features, and personalized in-app experiences.
- Support subscriptions, restore purchases, and manage premium access.
- Send password reset flows, account-related communications, and optional reminders if you enable notifications.
- Respond to support, partnership, or product feedback messages you send through the website.
- Maintain, improve, secure, and troubleshoot the app and website.
3. Data sources and service providers
JobioGo relies on third-party services to operate core product features. These may include:
- Firebase services for account authentication and data storage.
- Cloudflare for website hosting and related edge delivery infrastructure.
- Apple for App Store distribution, in-app purchases, and payment processing.
- Third-party job data providers used to surface role listings and feed content.
- Form processing tools used to deliver website contact submissions.
These providers may process information on our behalf only as needed to operate the service, complete a transaction, host content, or deliver the feature you requested.
4. Sharing of information
We do not sell your personal information. We may share information only in limited situations, such as:
- With service providers that help us run the app, website, infrastructure, support workflows, or subscription features.
- When needed to comply with law, legal process, or valid government requests.
- To protect the rights, safety, security, or integrity of JobioGo, our users, or the public.
- As part of a merger, acquisition, or business transfer, if permitted by applicable law.
5. Data retention
We retain information for as long as reasonably necessary to operate JobioGo, maintain your account, provide requested features, resolve disputes, enforce our terms, and comply with legal obligations. Some app data may also be stored locally on your device to support performance and continuity of the experience.
6. Your choices
You may have options to access, update, or remove certain information, including by:
- Editing profile details inside the app.
- Removing saved or applied job records from your workflow.
- Resetting your password using the web reset flow.
- Controlling notification permissions through iOS settings.
- Requesting account deletion or support assistance through the website contact form.
7. International users and U.S. market focus
JobioGo is currently designed with the U.S. market in mind. If you access the service from outside the United States, you understand that information may be processed in countries where our providers operate.
8. Children’s privacy
JobioGo is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through JobioGo, please contact us so we can review and address it.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date shown above.
10. Contact
If you have questions about this Privacy Policy or would like to contact JobioGo regarding privacy-related matters, please use the contact form on the main website at jobiogo.app.